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NEW! Welcome incoming 2024 students

globe icon in a Web window To book an appointment with an academic advisor, fill out the form in our kiosk

globe icon in a Web window NEW! To talk to an academic officer, join our virtual queue. They will provide immediate assistance by calling you on MS Teams only.

The Student Services Centre offers a variety of services through our Undergraduate Office, the International Exchange Program and Scholarships, the Telfer School’s Career Centre, and the Student Experience and Recruitment Office.

Learn more

Please note that during the Spring-Summer 2024 term, our advisors meet with students during walk-in sessions on a first-come, first-served basis. You will need to speak to an academic officer who will be able to confirm the walk-in times and/or put you on the walk-in list to see an academic advisor.

To speak to an academic officer in person or remotely, add yourself to our queue. Please note that, during peak periods, we might close the queue as needed during our office hours in order to serve all people currently waiting. If the queue is closed, please send your request by email to This email address is being protected from spambots. You need JavaScript enabled to view it..

  • Our in-person service remains available, Monday to Friday, from 9:00 AM to 3:00 PM at DMS 1100.  
  • Our virtual service remains available, Monday to Friday, from 9:00 AM to noon and from 1:00 PM to 3:00 PM.  
  • Chat: Send us a message anytime from 9:00 a.m. to 12:00 p.m. and from 1:00 p.m. to 3:00 p.m. on weekdays.
  • The Undergraduate Office will be closed on Wednesdays at 1:30 p.m.