Industry Profiles on the Use of Knowledge-Intensive Services
Professor David Doloreux and his co-investigator Richard Shearmur, professor and researcher at the Institut National de la Recherche Scientifique – Centre Urbanisation, Culture et Société, Université du Québec, have received funding from Industry Canada for a research contract entitled Profils industriels sur l’utilisation des services dans les industries manufacturières du Québec.
The project’s objective is to produce five industry profiles to assess how manufacturing firms use knowledge-intensive services (KIS) in their manufacturing output. This research will increase the knowledge on this subject since no statistics or national surveys have approached the aspect of the KIS users in innovation processes and the link between the use of these services and the manufacturing firms’ innovation activities.
Wikis and Collaborative Writing Applications in Health Care
Craig Kuziemsky, professor at the Telfer School of Management, is part of a research team led by Dr. Patrick Archambault, Associate professor, Department of Family Medicine and Emergency Medicine at the Université Laval. The team received a grant from the Canadian Institutes of Health Research through the Knowledge Synthesis Grant Program for their project Wikis and Collaborative Writing Applications in Health Care: A Scoping Review.
The objective is to do a scoping review that will map the literature on the use of Wikis and other collaborative writing applications in healthcare in order to synthesize the applications’ positive and negative impacts. The exercise seeks to inventory the barriers and facilitators that affect how they influence the delivery of healthcare.
A Pan-Canadian Network for Health Human Resources Knowledge
The Canadian Institutes of Health Research, through the Network Catalyst Knowledge Translation Program, has funded the research project entitled Pan Canadian Health Human Resources Knowledge Exchange Network. The project is led by Dr. Ivy Lynn Bourgault, professor in the Faculty of Health Sciences at the University of Ottawa with a team of 39 co-applicants and collaborators, among them, Craig Kuziemsky, professor at the Telfer School of Management.
The main objective is to create the virtual infrastructure to better share health human resource (HHR) knowledge, innovation and promising practices. This will be done by creating a network of HHR researchers, users and policy and decision makers.
New Study on Electronic Medical Records
The Social Sciences and Humanities Research Council of Canada (SSHRC) awarded $79,320 to principal investigator Dr. Guy Paré, HEC Montreal, and his co-investigator Dr. Mirou Jaana, Telfer School of Management, for their research program entitled Revisiting IT Innovation Research: A Research Program in Healthcare Organization.
The objective of this research program is to provide a fresh perspective to the field of information technology (IT) innovation. It investigates two novel constructs, “innovation configurations” and “organization mindfulness”, and applies them to the IT innovation process in Canadian healthcare organizations.
In the first part of the research program, the researchers will make a qualitative comparative analysis of identified combinations of conditions linked to the electronic medical record (EMR) systems successful / failed adoption by Quebec family medicine groups. In the second part of the program, they will conduct a review of empirical research published in medical informatics to identify the extent to which EMR impact research is aligned with the notion of causal structures. Last, they will perform a retrospective analysis of the approach used to implement a similar EMR software system in hospitals in Quebec and Ontario.
This research will impact both theory and practice by expanding knowledge beyond a static and narrow perspective of innovation, and by gaining a better understanding of the conditions that facilitate the IT innovation process.
A Research on Patient Safety in Hospital Environment
Telfer professor Samia Chreim is part of a team of 8 researchers who received $1,686,027 from the Ontario Research Fund for Research Excellence Funding Program for their research program The Use of eTriggers to Systematically Detect and Manage Adverse Events.
In addition to principal investigator Dr. Alan Forster, Executive in Residence affiliated with the IBM Centre for Business Analytics and Performance at the Telfer School of Management, the research team includes international experts from medicine, epidemiology, information technology, and management representing several institutions including the Ottawa Hospital Research Institute, the Ottawa Hospital, the University of Ottawa and McGill University. Dr. Forster is the Scientific Director Performance Measurement at The Ottawa Hospital, Associate Professor of Medicine at the University of Ottawa, and Senior Scientist at the Ottawa Hospital Research Institute.
The main goal of the research program is to demonstrate improvements in patient safety through the implementation of innovative methods to manage information describing adverse events (i.e. defined as undesirable outcomes caused by medical care). The research will be conducted at The Ottawa Hospital, one of Ontario’s largest teaching hospital and a recognized leader in Patient Safety.

