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Swee Goh

Goh, Swee
Professor Emeritus
B.B.A. (New Brunswick), M.B.A. (Toronto), Ph.D. (Toronto)
Location
DMS 5154
Telephone
613-562-5800 x 4743
Email
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Biography

Swee Chua Goh is Professor of Organizational Behaviour and Human Resource Management and Emeritus Professor at the Telfer School of Management, University of Ottawa. He also had a cross-appointment in Organizational Studies at the Faculty of Education, University of Ottawa. Professor’s Goh main academic and research interests are in organizational learning, the measurement of learning capability in organizations, evaluation capacity building, managing change and knowledge management. He received his MBA and PhD in Organizational Behaviour from the University of Toronto. He has taught courses in Organizational Behavior, Organization Design and Managing Change in the MBA and Executive MBA programs at the Telfer School of Management.

For his dedication to teaching, he was awarded the MBASA Professor of the year award in 1999 by his graduate students. He was also awarded the Excellence in Education Prize (2003-2004) by the University of Ottawa for maintaining both an outstanding research and teaching record. Professor Goh was awarded and held the Interis Research Fellow position at the Telfer School of Management from 2008-2011 to lead research on performance management in the public sector. He has consulted with both private and public sector organizations in areas such as - senior management training on how to manage change, organizational restructuring and transforming the culture of a large public sector organization.

His publications have appeared in journals such as the Academy of Management Journal, European Management Journal, Journal of Knowledge Management, SAM-Advanced Management Journal and The Learning Organization. He continues to be active in research with a focus on how to measure the learning organization construct, the mediating role of organizational learning on performance and the impact of accountability on managerial effectiveness. Recently, Professor Goh’s publication on knowledge transfer in the Journal of Knowledge Management was recognized as the 8th most cited and influential paper in the field of knowledge management.

Research Areas
  • Building Evaluation Capacity
  • Knowledge Transfer and Managing Change
  • Organizational Behaviour
  • Organizational Learning and Performance

Publications during the last 7 years

Chapters in Books

  • Goh, S.C., Elliott, C. and Richards, G.S. Performance management in Canadian public organizations: Findings of a multi-case study. In Big Data and Analytics Applications in Government Organizations. Current practices and future opportunities. U.S.A.: CRC Press, Taylor and Francis Group: Boca Raton, FL, 2017.
  • Goh, S.C. and Elliott, C. Case 5: Canada Revenue Agency. In Cousins, J.B. and Bourgeois, I.. Organizational Capacity to Do and Use Evaluation: New Directions for Evaluation. San Francisco: Jossey Bass, 2014.
  • Elliott, C., Cousins, J.B. and Goh, S.C. Case 1: Dawson College. In Cousins, J.B. and Bourgeois, I.. Organizational Capacity to Do and Use Evaluation: New Directions for Evaluation. San Francisco: Jossey Bass, 2014.
  • Cousins, J.B., Goh, S.C., Elliott, C. and Bourgeois, I. Framing the capacity to do and use evaluation. In Cousins, J.B. and Bourgeois, I.. Organizational Capacity to Do and Use Evaluation: New Directions for Evaluation. San Francisco: Jossey Bass, 2014.

Papers in Refereed Journals

  • Gagnon, F., Aubry, T., Cousins, J.B., Goh, S.C. and Elliott, C. 2018. Validation of a measure of organization evaluation capacity. Evaluation and Program Planning, 68: 166-175.
  • Gagnon, F., Aubry, T., Cousins, J.B., Goh, S.C., Elliott, C. and Schlinder, D. 2018. Validation of a measure of organization evaluation capacity. Evaluation and Program Planning, 68: 166-175.
  • Tirelli, A. and Goh, S.C. 2015. The relationship between trust, learning capability, affective organisational commitment and turnover intentions. International Journal of Human Resource Development and Management, 15(1): 54-68.
  • Goh, S.C., Elliott, C. and Richards, G.S. 2015. Performance management in Canadian public organizations: Findings of a multi-case study. International Journal of Productivity and Performance Management, 64(2): 157-174.
  • Cousins, J.B., Goh, S.C., Elliott, C., Aubry, T. and Gilbert, N. 2014. Government and voluntary sector differences in organizational capacity to do and use evaluation. Evaluation and Program Planning, 44: 1-13.
  • Goh, S.C. and Pavic, I. 2013. Applying action learning to executive management training and development: Integrating reflections, experience, content and action. International Journal of Human Resource Development and Management, 13(1): 23-41.
  • Goh, S.C., Chan, C. and Kuziemsky, C.E. 2013. Teamwork, Organizational Learning, Patient Safety and Job Outcomes. International Journal of Health Care Quality Assurance, 26(5): 420-432.
  • Elliott, C. and Goh, S.C. 2013. Does accreditation promote organizational learning? A multiple case study of Canadian business schools. Journal of Management Development, 32(7): 737-755.

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