Student Services Centre

At the Telfer Student Services Centre (SSC), we support and guide you throughout your studies, from admissions until graduation. Our Career Centre is also available to you throughout their studies and after graduation. Meet the SSC team.

Our in-person service remains available, Monday to Friday, from 9:00 a.m. to 3:00 p.m. at DMS 1100. 

  • Please go directly to the Student Services Centre at DMS 1100 and stand in line to wait for your turn to be served. Please proceed through the platform for virtual service. 

Our virtual service remains available, Monday to Friday, from 9:00 a.m. to noon and from 1:00 p.m. to 3:00 p.m.  

  • Please proceed through the Qless platform for virtual service by adding yourself to our queue.  

Chat: Send us a message anytime from 9:00 a.m. to 12:00 p.m. and from 1:00 p.m. to 3:00 p.m. on weekdays.  

Our academic specialists meet with students by appointments only.  During the Spring-Summer 2025 term, our advisors meet with students during walk-in sessions on a first-come, first-served basis. You will need to speak to an academic officer who will be able to confirm the walk-in times and/or put you on the walk-in list to see an academic advisor.  

Please note that, during peak periods, we might close the queue as needed during our office hours in order to serve everyone currently waiting. If the queue is closed, please send your request by email to This email address is being protected from spambots. You need JavaScript enabled to view it.. 

The Undergraduate Office will be closed on Wednesdays at 1:30 p.m.   

Academic Support: This email address is being protected from spambots. You need JavaScript enabled to view it.
Career Support: This email address is being protected from spambots. You need JavaScript enabled to view it.
Mental Health Support: This email address is being protected from spambots. You need JavaScript enabled to view it.
Immediate Academic Assistance: Virtual Queue

Academic Support

Our academic support team has a wide variety of services to advise you during your journey in the BCom program. Meet with the team at individual consultations for support on:

Academic support

     Academic Officer

     Academic Advisor
  • Course selection and registration
  • Credit requirements for graduation
  • University regulations, policies and procedures
  • Equivalencies based on prior studies
  • Scholarship eligibility and applications
  • Evaluation of exception requests and appeals
  • Services available at Telfer and uOttawa
  • Individualized academic plans
  • Exams and deferrals
  • Discussions about personal, academic, or career goals
 
  • Probation, class difficulties, program changes

International Exchanges Program

Thinking about studying abroad? The Telfer School’s International Exchange Program allows you to study abroad for one semester or two at one of our 60 university partners schools in 27 countries.

Find out more about Telfer’s International Exchange Program:

  • View available schools and countries
  • Discover scholarships offered when studying abroad

The Telfer School also offers close to 100 exclusive scholarships just for business students that range in value from $1000 to over $5000. We encourage you to check them out here!

Career Support

If you are registered in our BCom or MBA programs, the Telfer Career Centre specializes in offering several services and events to support you in your career journey.

Meet with the team at individual consultations to discuss:

Career Support

Career Counselling

Professional Development

Relationship Management
  • Self-understanding and career awareness

Cover letters and resumé review

  • Boosting your online presence and visibility with LinkedIn
  • Adapting your resumé to the Canadian context
  • Networking and exploring the job market
  • Goal setting and career planning
  
  • Target job search strategies
  • Job search strategies
  
  • Specific industry information
  • Interview preparation and practice interviews
  
  • Building your network
  • Career Testing (MBTI & Strong Interest Inventory)
  
  • Contacting employers: best practices
   
  • Job search for international students

Career Launch

Login to Career Launch for exclusive access to activities, programs, and tools, such as:

  • An up-to-date Calendar of Events,
  • Our Job Board that links to employment possibilities in all business areas,
  • Appointments with our professionals,
  • Specialized mentorship and development programs, including Office Hours.

Mental Health Support

We know that as a student, striking a balance between a healthy lifestyle and academic commitments can be quite challenging. At Telfer, we recognize that developing the tools to manage your own mental and emotional well-being is just as important as equipping yourselves with the necessary skills to thrive academically and professionally.

Étienne Laurent Maurice Pépin is the dedicated Telfer mental health and wellness counsellor. She works with both graduate and undergraduate students in our faculty. Her role is to support your growth and thriving in your personal life, your academic journey, and beyond.

To schedule an appointment:

  • Online: by using the web portal
  • On the app: by downloading the UpPatient app from Google Play Store or Apple Store.
  • By phone: by calling 613-562-5498
  • In person: at 801 King Edward, Room N203

Student Experience Support

Our team’s focus is to liaise with Telfer students clubs and offer specialized programs and workshops for our community partners.

Workshops

All of the workshops below are offered by the Telfer School of Management as part of the Workshop Initiative.