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Improving Supply Chain Resilience through Information Systems

global supply chain

Each day, we rely on supply chains to receive critical goods and services. However, when disasters strike, the networks that maintain a balance between supply and demand are disrupted, including those that were previously functioning well.

Many information systems have been developed to support resilience in times of crisis. Solutions typically focus on either post-crisis response or operational activities, such as partnering, collaboration, legislation, management and coordination. However, current information systems often can’t tolerate disruptions and support supply chain resilience.

Telfer professor Pavel Andreev has received an SMRG grant for a project titled “Designing RobustPavel Andreev Information Systems to Facilitate the Resilience of Supply Chains During Crisis.”  His goal is to develop a theory for designing community collaboration support systems (CCSS) that further supply chain resilience.  For Andreev, a CCSS can play a significant role in helping crisis-affected communities establish collaboration among stakeholders to make their supply chains resilient.

Expected contribution

Andreev’s work will add to existing research in information collaborative systems by formalizing CCSS design principles. This will meet the needs of supply chain stakeholders, include individuals, communities, governments, civil society, academia, non-governmental and international organizations, and business consortiums.

About the Author

Zoï Coucopoulos a occupé le poste de coordonnatrice des initiatives stratégiques, où elle soutenait la croissance de la qualité et de l'intensité de la recherche de l’École de gestion Telfer en aidant les chercheurs et les groupes de recherche à élaborer des programmes de recherche interdisciplinaires et des activités de sensibilisation. De plus, elle travaillait à faciliter le développement de groupes de recherche stratégiques et à aider les membres du corps professoral et les étudiantes et étudiants diplômés à contribuer au développement d'une culture solide basée sur la recherche.</br></br>Zoï Coucopoulos previously held the position of Coordinator of Strategic Initiatives, where she supported the growth of the Telfer School of Management’s research quality and intensity by assisting researchers and research groups in developing interdisciplinary research programs and outreach activities. She also facilitated the development of strategic research groups and helped faculty members and research-based graduate students contribute to the development of a strong research culture.