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Jaana, Mirou

Jaana, Mirou

Full Professor
PhD Program Director
B.Sc. (American University of Beirut), M.P.H. (American University of Beirut), Ph.D. (University of Iowa), Health Informatics Certificate (University of Iowa)
DMS 6153
613-562-5800 x 3400
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Dr. Jaana is a Full Professor at the Telfer School of Management in the University of Ottawa. She earned her PhD in Health Management and Policy at the University of Iowa, with a concentration in Health Informatics, and completed a post-doctoral fellowship at HEC Montreal under the Canada Research Chair in Information Technology in Health Care. She currently teaches courses in the areas of quality management and evaluation in health care, program evaluation, and health information technology.

Research Interests

Her research streams, which evolved at the intersection of Health Informatics and Health Care Management, include: Evaluation of telehealth applications adoption and impacts; IT innovation and assessment in health care organizations; Electronic Medical Records (EMRs) implementation; and Digital health and seniors. Her current projects focus on: 1) studying the implementation of information technology and electronic medical records in hospitals, and the strategies used to support their use; 2) examining the dynamics of IT innovation in health care organizations; 3) measuring risks and mitigation strategies in clinical IT projects; 4) assessing the management issues facing IT executives in hospitals; 5) examining the adoption and impacts of telemonitoring as a patient management approach for chronic diseases; and 6) investigating the adoption and use of technology by seniors in the community.

Scholarly Activities

Dr. Jaana has published articles in top peer-reviewed journals in the areas of health care management and health informatics including the International Journal of Medical Informatics, Journal of the American Medical Informatics Association, Journal of Medical Internet Research, Health Care Management Review, and the American Journal of Managed Care. She has presented at national and international conferences and was a member of grant selection committees. She currently serves as a reviewer for several journals and conferences.

Research Areas
  • Digital health and seniors
  • Health Care Management
  • Health IT Adoption and Impacts
  • Health Informatics
  • Health Services Research
  • Telehealth
Teaching Areas
  • Health Care Management
  • Health Informatics

Publications during the last 7 years

Papers in Refereed Journals

  • Jaana, M. 2019. Adult Day Program services for seniors with dementia: An innovative model of community–college partnership (Innovative Practice). Dementia.
  • Jaana, M. and Sherrard, H. 2019. Rural-Urban Comparison of Telehome Monitoring for Patients with Chronic Heart Failure. Telemedicine Journal and E-Health, 25(2): 101-108.
  • Maciejewski, M., Jaana, M., Keely, E., Crowe, L. and Liddy, C. 2018. Social franchising: Scale and spread of innovation in Canada. Health Policy and Technology, 7(2): 217-223.
  • Jaana, M., Sherrard, H. and Paré, G. 2018. A prospective Evaluation of Telemonitoring Use by Seniors with Chronic Heart Failure: Adoption, Self-Care, and Empowerment. Health Informatics Journal.
  • Jaana, M., Majdalani, M., Tamim, H. and Rahbani, R. 2018. Current Healthcare Workforce Needs in Lebanon: A First Step Towards Informed Human Resources Planning and Professional Development. Human Resources for Health, 24(9): 855-865.
  • Kitsiou, S., Paré, G., Jaana, M. and Gerber, B. 2017. Effectiveness of mHealth Interventions for Patients with Diabetes: An overview of systematic reviews. PLOS ONE, 17(3): e63.
  • Jaana, M., Majdalani, M., Tamim, H. and Rahbani, R. 2017. Perceived Healthcare Workforce Needs in Lebanon: A Step Towards Informed Human Resources Planning and Professional Development. Eastern Mediterranean Health Journal.
  • Ward, M.M., Jaana, M., Vartak, S. and Natafgi, N. 2015. Systematic Review of Telemedicine Applications in Emergency Rooms. International Journal of Medical Informatics, 84(9): 601-616.
  • Kitsiou, S., Paré, G. and Jaana, M. 2015. Effects of Home Telemonitoring Interventions on Patients with Chronic Heart Failure: An Overview of Systematic Reviews. Journal of Medical Internet Research, 17(3): e63.
  • Paré, G., Trudel, M.C., Jaana, M. and Kitsiou, S. 2015. Synthesizing Information Systems Knowledge: A Typology of Literature Reviews. Information and Management, 52(2): 183-199.
  • Jaana, M., Teitelbaum, M. and Roffey, T. 2014. IT Strategic Planning in Hospitals: From Theory to Practice. International Journal of Technology Assessment in Health Care, 30(3): 289-297.
  • Jaana, M., Vartak, S. and Ward, M.M. 2014. Evidence-Based Practise and Health Care Management: What Is the Research Evidence Available for Health Care Managers. Evaluation & the Health Professions, 37(3): 314-334.
  • Kitsiou, S., Paré, G. and Jaana, M. 2013. Systematic Reviews and Meta-Analyses of Home Telemonitoring Interventions for Patients with Chronic Diseases: A Critical Assessment of their Methodological Quality. Journal of Medical Internet Research, 15(7): e150.
  • Jaana, M., Ward, M.M. and Bahensky, J.A. 2012. EMRs and Clinical IS Implementation in Hospitals: A Statewide Survey. The Journal of Rural Health, 28(1): 34-43.

Invited Contributions and/or Technical Reports

  • Jaana, M. 2018. "Virtual Health Standard", Standards Council of Canada, Technical Committee on Technology-Enabled Health (Advisory Committee Member).
  • ProDussault, J. and Bouchard, P. 2017. "Le télétravail chez les cadres du réseau de la santé et des services sociaux en situation de surcharge : sous quelles conditions et pour quels effets?", 33, Rapport d’ETMI abrégée, UETMISSS, CIUSSS de la Capitale-Nationale.(Scientific Advisory Committee).
  • Ward, M., Jaana, M. and Natafgi, N. 2014. "Tele-ED literature systematic review with a focus on measures".
  • Jaana, M. 2014. "Current Healthcare Workforce Needs in Lebanon : Health Professionals and Managers’ Perspectives", September, 21 pages, Report Submitted to the Continuous Education Program at the Lebanese American University.

Funded Research during the last 7 years

Funded Research during the last 7 years
From-To Source Title * ** Role Amount
2018-2021 SMRG A Pre-Post Evaluation of EPIC Implementation Impacts on Medical Training and Patient Satisfaction R I PI $ 12,000
2017-2021 SSHRC IT Innovation and Elderly: Technology Acceptance and Use in the Community R C PI $ 128,028
2015-2019 SSHRC IT Innovation Research: A Socio-Cognitive Perspective R C Co-I $ 156,720
2015-2018 Telfer School of Management Research Fund (SMRF) Key IT Management Issues in Hospitals: A Comparison of Two Major Provinces R I PI $ 6,000
2014-2015 Continuous Education Program, Lebanese American University Current Healthcare Workforce Needs in Lebanon C O PI $ 5,000
2011-2014 SSHRC Revisiting IT Innovation Research: A Research Program in Health Care Organization R C Co-I $ 79,320
2010-2013 SSHRC Adoption and Use of an Expert R System: User Acceptance and Usage Outcomes R G PI $ 52,336

*Purpose = C: Contract (R and D), E: Equipment Grant, R: Research Grant, S: Support Award, P: Pedagogical Grant, O: Other, U: Unknown

**Type= C: Granting Councils, G: Government, F: Foundations, I: UO Internal Funding, O: Other, U: Unknown

Role: PI = Principal Investigator, Co-I = Co-Investigator, Co-PI = Co-Principal Investigator

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