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Mirou Jaana

Jaana, Mirou
Full Professor
Telfer Research Fellow
B.Sc. (American University of Beirut), M.P.H. (American University of Beirut), Ph.D. (University of Iowa), Health Informatics Certificate (University of Iowa)
DMS 6153
613-562-5800 x 3400
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Dr. Jaana is a Full Professor and MHA program Director at the Telfer School of Management in the University of Ottawa, and holds the Telfer Research Fellowship. She earned her PhD in Health Management and Policy at the University of Iowa, with a concentration in Health Informatics, and completed a post-doctoral fellowship at HEC Montreal under the Canada Research Chair in Information Technology in Health Care. She currently teaches courses in the areas of quality management and evaluation in health care, program evaluation, and health information technology.

Research Interests

Her research streams, which evolved at the intersection of Health Informatics and Health Care Management, include: Evaluation of telehealth applications adoption and impacts; IT innovation and assessment in health care organizations; Electronic Medical Records (EMRs) implementation; and Digital health and seniors. Her current projects focus on: 1) studying the implementation of information technology and electronic medical records in hospitals, and the strategies used to support their use; 2) examining the dynamics of IT innovation in health care organizations; 3) measuring risks and mitigation strategies in clinical IT projects; 4) assessing the management issues facing IT executives in hospitals; 5) examining the adoption and impacts of telemonitoring as a patient management approach for chronic diseases; and 6) investigating the adoption and use of technology by seniors in the community.

Scholarly Activities

Dr. Jaana has published articles in top peer-reviewed journals in the areas of health care management and health informatics including the International Journal of Medical Informatics, Journal of the American Medical Informatics Association, Journal of Medical Internet Research, Health Care Management Review, and the American Journal of Managed Care. She has presented at national and international conferences and was a member of grant selection committees. She currently serves as a reviewer for several journals and conferences.

Publications during the last 7 years

Papers in Refereed Journals

  • Cruise, D., Sinden, D. and Jaana, M. 2023. Older Adults’ Quality of Life in Long-Term Care: A Cross-Sectional Comparison Before and During the COVID-19 Pandemic. Canadian Journal on Aging, (In Press).
  • Ben Ismail, E., Jaana, M., Sherrard, H. and MacPhee, E. 2022. IVR System Use by Patients with Heart Failure: Compliance and Services Utilization Patterns. Journal of Medical Systems, 46(10): 69.
  • Knoefel, F., Trudel, C., Jaana, M., Wilson, C., Wallace, R.B., Ault, L., Waldie, P., Attef, M., Thomas, M., Goubran, R., Sveistrup, H., Tan, P., Hsu, A. and Ridha, S. 2022. Implementation of smart supportive dementia technology in a hospital transitional care setting using human-centred design. Healthcare Management Forum, 35(5): 318-323.
  • Kavandi, H. and Jaana, M. 2020. Factors that affect health information technology adoption by seniors: A systematic review. Health and Social Care in the Community, 00: 1-16.
  • Abu-Janb, N. and Jaana, M. 2020. Facilitators and barriers to adherence to gluten-free diet among adults with celiac disease: a systematic review. Journal of Human Nutrition and Dietetics, 33(6): 786-810.
  • Paré, G., Marsan, J., Jaana, M., Tamim, H. and Lukanenko, R. 2020. IT vendors’ legitimation strategies and market share: The case of EMR systems. Information and Management, 57(3).
  • Jaana, M. and Paré, G. 2020. Comparison of Mobile Health Technology Use for Self-Tracking Between Older Adults and the General Adult Population in Canada: Cross-Sectional Survey. JMIR Mhealth and Uhealth, 8(11): e24718.
  • Jaana, M. and Sherrard, H. 2019. Rural-Urban Comparison of Telehome Monitoring for Patients with Chronic Heart Failure. Telemedicine Journal and E-Health, 25(2): 101-108.
  • Jaana, M. 2019. Adult Day Program services for seniors with dementia: An innovative model of community–college partnership (Innovative Practice). Dementia.
  • Jaana, M., Majdalani, M., Tamim, H. and Rahbani, R. 2018. Perceived Healthcare Workforce Needs in Lebanon: A Step Towards Informed Human Resources Planning and Professional Development. Eastern Mediterranean Health Journal, 24(9): 855-865.
  • Jaana, M., Sherrard, H. and Paré, G. 2018. A prospective Evaluation of Telemonitoring Use by Seniors with Chronic Heart Failure: Adoption, Self-Care, and Empowerment. Health Informatics Journal, 25(4): 1800‐1814.
  • Maciejewski, M., Jaana, M., Keely, E., Crowe, L. and Liddy, C. 2018. Social franchising: Scale and spread of innovation in Canada. Health Policy and Technology, 7(2): 217-223.
  • Kitsiou, S., Paré, G., Jaana, M. and Gerber, B. 2017. Effectiveness of mHealth Interventions for Patients with Diabetes: An overview of systematic reviews. PLOS ONE, 17(3): e63.

Invited Contributions and/or Technical Reports

  • Jaana, M. 2021. "When will Canadian health care fully ride the digital connectivity wave?", May,

Funded Research during the last 7 years

Funded Research during the last 7 years
From-To Source Title * ** Role Amount
2022-2026 SSHRC Investigating the Innovation Process in Long-Term Care Facilities: A Research Project on the Adoption, Implementation and Assimilation of Health IT R C Co-I $ 281,500
2022-2023 AGEWELL Pilot implementation of the ARMM device in a long-term care setting R O PI $ 50,000
2021-2023 SSHRC Information Technology Management Decision Making in Senior Care Organizations: A New Paradigm for a Post-COVID-19 Era R C PI $ 71,027
2021-2022 MITACS Nighttime Bed Occupancy Pilot Project R O Co-I $ 15,000
2018-2021 SMRG A Pre-Post Evaluation of EPIC Implementation Impacts on Medical Training and Patient Satisfaction R I PI $ 12,000
2017-2023 SSHRC IT Innovation and Elderly: Technology Acceptance and Use in the Community R C PI $ 128,028
2015-2019 SSHRC IT Innovation Research: A Socio-Cognitive Perspective R C Co-I $ 156,720
2015-2018 Telfer School of Management Research Fund (SMRF) Key IT Management Issues in Hospitals: A Comparison of Two Major Provinces R I PI $ 6,000


C: Contract (R and D) | E: Equipment Grant | R: Research Grant | S: Support Award | P: Pedagogical Grant | O: Other, U: Unknown

C: Granting Councils | G: Government | F: Foundations | I: UO Internal Funding | O: Other | U: Unknown

PI = Principal Investigator | Co-I = Co-Investigator | Co-PI = Co-Principal Investigator

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