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François Durand

Durand, François
Full Professor
Montfort Research Chair in the Organization of Health Services
B.A. (UdeM), B.Sc. (UdeM), M.Sc. (UdeM), Ph.D. (UdeM)
DMS 5145
613-562-5800 x 8840
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François Durand (formerly F. Chiocchio) is Full professor of Organizational Behaviour and Human Resource Management at University of Ottawa's Telfer School of Management. He received his PhD in psychology from Université de Montréal in 2002. Since then, he has graduated more than 20 master’s and doctoral students. He was awarded various teaching prizes including the Prize of the Ministry of Education. Before starting his career in academia, Dr. Durand worked in the Canadian federal public service as a project manager. He is one of the only academics certified as a Project Management Professional (PMP)® by the Project Management Institute, as a Conseiller en ressources humaines agréé (CRHA) in Québec by the Ordre des conseillers en ressources humaines agréés and as a Certified Human Resources Leader (CHRL) in Ontario by the Human Resources Professionals Association.


Dr. Durand's research focuses on teamwork and collaboration within a variety of organizations, but particularly in the healthcare field. He studies the factors that enable teams to be effective and efficient. For example, his work examines how interactions between teammates allow everyone to achieve team objectives, how the socialization of new members takes place and how to manage interpersonal conflicts. He is interested in all types of work teams, particularly project teams responsible for implementing organizational change projects. Throughout his career François Durand was awarded major research funding from Tri-Council agencies and the Project Management Institute. He has published both qualitative and quantitative multilevel research in journals such as Small Group Research, International Journal of Project Management, BMC Health Services Research and Journal of Interprofessional Care.

Publications during the last 7 years

Papers in Refereed Journals

  • Durand, F., Ridde, V., Touré, L. and Coulibaly, A. 2023. The moderating role of support for innovation in sub-Saharan African healthcare teams: a multilevel perspective. Current Psychology.
  • Raynault, A., Béland, S., Durand, F., Fernandez, N. and Heilporn, G. 2023. Évaluer la collaboration en ligne et en présentiel en contexte pédagogique universitaire en mode hybride : analyse de la pertinence d’un questionnaire. Mesure et évaluation en éducation, 45(1): 37-65.
  • Dahrouge, S., Gauthier, A.P., Durand, F., Lemonde, M., Saluja, K., Kendall, C., Premji, K., Presseau, J., Chomienne, M-H., Toal-Sullivan, D.A., Timony, P., Perna, A. and Prud’homme, D. 2022. The Feasibility of a Primary Care Based Navigation Service to Support Access to Health and Social Resources: The Access to Resources in the Community (ARC) Model. International Journal of Integrated Care, 22(4): 13, 1–15.
  • Mignerat, M., Durand, F. and Jasinska, M. 2022. Managing Small Projects in Large Healthcare Organizations. International Journal of Project Organization & Management, 14(2): 105-125.
  • Durand, F., Richard, L., Beaudet, N., Fortin-Pellerin, L., Morales Hudon, A. and Tremblay, M.C. 2022. Healthcare professionals’ longitudinal perceptions of group phenomena as determinants of self-assessed learning in organizational communities of practice. BMC Medical Education, 22(75): 1-11.
  • Durand, F., Bourgeault, I.L., Hebert, R. and Fleury, M.J. 2021. The role of gender, profession and informational role self-efficacy in physician–nurse knowledge sharing and decision-making. Journal of Interprofessional Care.
  • Durand, F. and Fleury, M.J. 2021. A multilevel study of patient-centered performance in mental health teams. BMC Health Services Research, 21(1): 1-8.
  • Fox, B., Gaboury, I., Chiocchio, F. and Vachon, B. 2021. Communication and Interprofessional Collaboration in Primary Care: From Ideal to Reality in Practice. Health Communication, 36(2): 125-135.
  • Sauvé-Schenk, K., Duong, P., Savard, J. and Durand, F. 2020. A systematic review of social service and community resource interventions following stroke. Disability and Rehabilitation, 43(13): 2948-2957.
  • Fleury, M-J., Grenier, G., Bamvita, J-M., Vallée, C., Farand, L. and Chiocchio, F. 2020. Impact des facteurs structurels et des processus de travail des équipes sur les personnes utilisatrices de trois réseaux locaux de services en santé mentale dans un contexte de réforme. Canadian Journal of Community Mental Health, 38(4): 1-29.
  • Ndibu Muntu Keba Kebe, N., Chiocchio, F., Bamvita, J-M. and Fleury, M-J. 2020. Variables associated with interprofessional collaboration: A comparison between primary healthcare and specialized mental health teams. BMC Family Practice, 21(14): 1-11.
  • Richard, L., Beaudet, N., Chiocchio, F. and Fortin-Pellerin, L. 2019. Apprentissage organisationnel en promotion de la santé : une expérience québécoise. Santé publique, 31(3): 357-365.
  • Caniëls, M.C.J., Chiocchio, F. and van Loon, N.P.A.A. 2019. Collaboration in project teams: The role of mastery and performance climates. International Journal of Project Management, 37(1): 1-13.
  • Dahrouge, S., Gauthier, A., Chiocchio, F., Presseau, J., Kendall, C., Lemonde, M., Chomienne, M.H., Perna, A., Toal-Sullivan, D., Devlin, RA., Timony, P. and Prud’homme, D. 2019. Access to Resources in the Community Through Navigation: Protocol for a Mixed-Methods Feasibility Study. JMIR Research Protocols, 8(1): e11022.
  • Ndibu Muntu Keba Kebe, N., Chiocchio, F., Bamvita, J-M. and Fleury, M-J. 2019. Variables associated with interprofessional collaboration: The case of professionals working in Quebec local mental health service networks. Journal of Interprofessional Care, 33(1): 76-84.
  • Ndibu Muntu Keba Kebe, N., Chiocchio, F., Bamvita, J-M. and Fleury, M.J. 2019. Profiling mental health professionals in relation to perceived interprofessional collaboration on teams. Sage Open Medicine, (7): 1-10.
  • Villemure, M., Georgescu, M. L., Tanoubi, I., Dubé, J.N., Chiocchio, F. and Houle, M.J. 2019. Examining perceptions from in situ simulation-based training on interprofessional collaboration during crisis event management in post-anesthesia care. Journal of Interprofessional Care, 33(2): 182-189.
  • Chamberland-Rowe, C., Chiocchio, F. and Bourgeault, I.L. 2019. Harnessing Instability as an Opportunity for Health System Strengthening: A Scoping Review of Health System Resilience. Healthcare Management Forum, 32(3): 128-135.
  • Rodriguez, A. M., Frenkiel, S., Desroches, J., De Simone, A., Chiocchio, F., MacDonald, C., Black, M., Zeitouni, A., Hier, M., Kost, K., Mlyrarek, A., Bolster-Foucault, C., Rosberger, Z. and Henry, M. 2018. Development and Validation of the McGill Body Image Concerns Scale for Use in Head and Neck Oncology (MBIS-HNC): A Mixed-Methods Approach. Psycho‐oncology, 28(1): 116-121.
  • Fleury, M-J., Grenier, C., Vallée, C., Ferland, F. and Chiocchio, F. 2018. Évaluation du Plan d’action en santé mentale (2005-2015): Intégration et performance des réseaux de services. Sante Mentale au Quebec, 43(1): 15-38.
  • Dahrouge, S., James, K., Gauthier, A. and Chiocchio, F. 2018. Engaging patients to improve equitable access to community resources. Canadian Medical Association Journal, 190(1): S46-S47.
  • Fleury, M-F., Grenier, G., Bamvita, J-M. and Chiocchio, F. 2018. Variables Associated With Perceived Work Role Performance Among Professionals in Multidisciplinary Mental Health Teams Overall and in Primary Care and Specialized Service Teams, Respectively. Evaluation & the Health Professions, 42(2): 169-195.
  • Fleury, M-F., Grenier, G., Bamvita, J-M. and Chiocchio, F. 2018. Associated and Mediating Variables Related to Job Satisfaction among Professionals from Mental Health Teams. Psychiatric Quarterly, 89(2): 399-413.
  • Richard, L., Chiocchio, F., Morales Hudon, A., Fortin-Pellerin, L., Litvak, É. and Beaudet, N. 2018. Organizational Knowledge Creation in the Context of a Professional Development Program: Mixed-Methods Longitudinal Results From the ALPS Study. Pedagogy in Health Promotion, 4(2): 151-161.
  • Fleury, M-J., Grenier, G., Bamvita, J-M. and Chiocchio, F. 2018. Variables associated with perceived work role performance among mental healthcare professionals: The importance of team dynamics. European Journal for Person Centered Healthcare, 6(3).
  • Torres, S., Richard, L., Guichard, A., Chiocchio, F., Litvak, E. and Beaudet, N. 2017. Professional development programs in health promotion: Tools and processes that favour new practices. Health Promotion International, 32(3): 587-598.
  • Fleury, M-J., Grenier, G., Bamvita, J-M. and Chiocchio, F. 2017. Variables associated with work performance in multidisciplinary mental health teams. Sage Open Medicine, 5(1): 1-12.
  • Tremblay, M.C., Richard, L., Brousselle, A. and Chiocchio, F. 2017. Collaborative Learning Processes in the Context of a Public Health Professional Development Program: A Case Study. Studies in Continuing Education, 39(1): 87-106.
  • Markon, M.P., Chiocchio, F. and Fleury, M.J. 2017. Modelling the effect of perceived interdependence among mental healthcare professionals on their work role performance. Journal of Interprofessional Care, 31(4): 520-528.
  • Forgues, D., Chiocchio, F., Lavallée, A. and Laberge, V. 2017. Performance de la conception intégrée et intégration des technologies de l’information dans un contexte de travail multidisciplinaire: une étude exploratoire. Canadian Journal of Civil Engineering, 44(2017): 129–137.
  • Chiocchio, F. and Gharibpour, M. 2017. The neglected elements of implementing strategic succession management in public organizations. International Journal of Economics and Management Engineering, 11(6): 1557-1560.
  • Markon, M.P., Bamvita, J.M., Chiocchio, F. and Fleury, M.J. 2017. Profiles of mental health care professionals based on work role performance. Psychiatric Quarterly, 88(4): 827-838.
  • Gagnon, J., Rochat, L., Messier, F., Chiocchio, F., Sordes, C., Beaulieu, J. and Fortin-Langelier, E. 2017. Développement et validation d’une tâche pour dépister le risque de présenter des comportements inappropriés socialement suite à un traumatisme cranio-cérébral : La tâche de décision sociale. Canadian Journal of Behavioural Science / Revue canadienne des sciences du comportement, 49(2): 100-111.

Funded Research during the last 7 years

Funded Research during the last 7 years
From-To Source Title * ** Role Amount
2023-2025 Institut du Savoir Montfort Socialisation des nouveaux patients partenaires dans les équipes collaboratives en santé : une approche par l’apprentissage bidirectionnel R F PI $ 34,386
2022-2025 SSHRC Élaboration et mise à l'épreuve d'une intervention courte pour les gestionnaires afin d'accroître leur implication dans le processus de transfert des apprentissages R C Co-PI $ 183,504
2022-2024 SSHRC Socialisation des nouveaux venus atypiques dans les équipes de projets d'innovation R C PI $ 95,682
2018-2022 SSHRC Validation d'un outil d'auto-évaluation et d'un cahier de pratiques novatrices pour soutenir l'offre active et l'intégration des services destinés aux ainés des communautés linguistiques officielles en situation minoritaire (CLOSM) R C Co-PI $ 199,997
2018-2021 Fonds de recherche du Québec – Santé (FRQS) Implantation des meilleures pratiques de gestion de la douleur à l’unité des soins intensifs de traumatologie : un travail d’équipe R C Co-PI $ 160,000
2017-2022 Institut du Savoir Montfort Research Chair R F PI $ 250,000
2016-2019 Institut du Savoir Montfort Co-construction pour l’optimisation du processus de bilan comparatif de médicaments : une recherche collaborative sur une formation axée sur la reconnaissance des besoins et contributions des partenaires R F PI $ 80,000
2016-2018 University of Ottawa Managing Scientific Research Projects and Programs: A Research Proposal R I PI $ 37,500
2015-2020 Foreign Affairs, Trade and Development Canada; International Development Research Center; Global Health Research Initiative; Canadian Institutes of Health Research Results-Based Financing and Equity in Maternal and Child Health in Mali and Burkina Faso (The effects of the RBF on motivation and teamwork) R C Co-PI $ 1,000,000
2014-2017 School of Management Research Fund (SMRF) Project Leadership and Teamwork in High Power Distance Matrix Structures: The Case of African Science Projects R I PI $ 6,000


C: Contract (R and D) | E: Equipment Grant | R: Research Grant | S: Support Award | P: Pedagogical Grant | O: Other, U: Unknown

C: Granting Councils | G: Government | F: Foundations | I: UO Internal Funding | O: Other | U: Unknown

PI = Principal Investigator | Co-I = Co-Investigator | Co-PI = Co-Principal Investigator

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