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Michael Guolla

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H.B.A. (University of Western Ontario), Ph.D. (Michigan)
Location
DMS 5148
Telephone
613-562-5800 x 4764
Email
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Biography

Michael Guolla is an assistant professor at the Telfer School of Management of the University of Ottawa. He completed his Ph.D. in Business Administration with a concentration in Marketing at the University of Michigan (Ann Arbor) and received his Honours in Business Administration from the Richard Ivey School of Business at the University of Western Ontario.

Dr. Guolla has published articles in academic journals, proceedings of scholarly conferences, and management journals in the areas of customer satisfaction, innovation, marketing strategy and business marketing. His most recent scholarly accomplishment includes Advertising and Promotion: An Integrated Marketing Communications Perspective, Sixth Canadian Edition. A French version of this text is now in its third edition.

Research areas
Cross-Functional Issues in Quality Management Integrated Marketing Communications Marketing Perceived Quality and Customer Satisfaction Measurement

Publications during the last 7 years

Books

  • Guolla, M.A., Belch, G.E., Belch, M.A. Advertising and Promotion: An Integrated Marketing Communications Perspective. McGraw-Hill Ryerson Ltd. Canada, 2020.
  • Guolla, M.A., Belch, G.E., Belch, M.A. Instructor's Manual: Advertising and Promotion: An Integrated Marketing Communications Perspective (Seventh Canadian Edition). McGraw-Hill Ryerson Ltd. Canada, 2020.

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