Joe Abouzekry
Lead Technician, IT Support
IT Support
- Location
- DMS 2160 D
- Telephone
- 613-562-5800 x 4696
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- For all IT service inquiries
- Please fill out the IT support request form.
As Lead Technician, Joe Abouzekry, provides senior level, autonomous advice and technical support to end users in a designated Faculty or Service in areas related to infrastructure, hardware, software and peripherals. Manages the effective life cycle (purchase, deployment, maintenance and repair) of all IT assets for a designated client group or product in a manner that meets or exceeds established customer service standards. Assists the manager in supervising the work performed by one or more junior resources.
