Jean-Philippe Séguin
Lead Technician, IT Support
IT Support
- Location
- DMS 2160 G
- Telephone
- 613-562-5800 x 4935
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- For all IT service inquiries
- Please fill out the IT support request form.
Provides technical assistance, support, and advice to the professors and administrative staff that depend on information technology. Responds to inquiries from the School's computer users; may run automatic diagnostics programs to resolve problems. In collaboration with the Support Manager, assists in the development and maintenance of training seminars on new software and applications. Also oversees the daily performance of the School's computer desktop systems, resolving technical problems with Local Area Networks (LAN), and other systems.