Microcredential in Healthcare Management

About the Program

Advancing your career into a healthcare leadership role requires the right balance of essential leadership skills, business acumen, and strategic thinking. The Microcredential in Healthcare Management is designed to equip you with the tools and competencies you need to make your next career move while integrating seamlessly into your busy schedule and minimizing time away from work. 

This program blends the specifics of healthcare delivery with crucial business management skills. Participants will build foundational skills related to strategy, quality management, data analytics, finance, and human resource management. Designed for independent learners looking to build their skills while balancing other commitments, this program is fully asynchronous and self-led. The topics covered will expand on your existing professional expertise to prepare you for success as a skilled leader in healthcare. 

Who Should Attend?

This program is designed for individual contributors working in healthcare (including but not limited to administrators, allied health professionals, and personal support workers) aspiring to roles as unit managers, team leaders, or other leadership positions. The content of the program is applicable to individuals from all healthcare settings: hospitals, retirement homes, family medicine clinics, outpatient clinics, community health centres, and allied health facilities.  

Program Structure

Module One: Managing Innovation and Change in Healthcare 

• Strategy and Innovation in Healthcare 
  • How to lead for innovation in healthcare 
  • Strategy formulation 
• Organizational Behavior and Change in Healthcare 
  • How culture influences motivation 
  • Best practices of high performing teams 
  • Change management framework for planning change 

Register for Module 1: Managing Innovation
and Change in Healthcare ​

Module Two: Managing Performance in Healthcare  

• Fundamentals of Data Analytics 
  • Data types and levels of measurement 
  • Descriptive data analytics 
  • Application of data to solve healthcare management issues 
  • Predictive analytics in healthcare 
• Quality and Performance Management in Healthcare 
  • World Health Organization (WHO) Quality Improvement Method 
  • International society for quality in healthcare approach 
  • Critical performance indicators in healthcare 
  • Ethics and quality 

Register for Module 2: Managing Performance
in Healthcare ​

Module Three: Financial Management in Healthcare 

• Healthcare Finance 
  • Stakeholder involvement in financial management 
  • Introduction to healthcare accounting 
  • Basic financial statement analysis and financial planning  
• Ethical Management in Healthcare 
  • Ethics in healthcare delivery: what it is, how it helps, and existing frameworks 

Register for Module 3: Financial Management
in Healthcare ​

Participants who register for all three microcredentials are eligible for a bundled discount. Those who complete all three microcredentials will receive an additional digital badge certifying their proficiency in Healthcare Management.

Register for all three modules ​

What You Will Learn

By attending this program, participants will learn:    

• How to be a strategic decision maker who drives sustainable organizational results 
• How to leverage data to create insight into healthcare management issues 
• How to prudently manage organizational finances and prepare accounting statements 
• How to use quality improvement methodologies to drive positive changes for staff and patients 

Program Takeaways

Participants will leave the program equipped with:

• A structured method for quality improvement
• Basic financial and accounting literacy for healthcare management
• Data analytics skills to build data-informed business cases
• The ability to formulate business strategies that support overall organizational objectives
• The ability to lead for innovation in times of change and transition
• The skills to influence culture and build high performing teams