About the Program
We live in a 'project economy' where projects increasingly drive organizational change and compete with operations as the leading economic engine of our times. As projects become more widespread, they serve as strategic tools for organizations to achieve goals and improve economic, social, and environmental conditions, while simultaneously confronting complex global challenges.
Despite their importance, major infrastructure projects often fall victim to the "over time, over budget, under benefits" cycle, representing a significant challenge for managers and society. This 2-day program addresses these challenges by blending theoretical knowledge with practical insights from case studies across Canada and worldwide, equipping participants with the tools to break the cycle of project underperformance and deliver initiatives that create lasting value for all stakeholders.
Who Should Attend?
This program is designed for:
- Public and private sector executives
- Professionals responsible for originating and delivering public infrastructure projects
- Municipal, provincial, and federal leaders tasked with infrastructure development
- Project managers overseeing complex infrastructure initiatives
What You Will Learn
This intensive two-day program explores the key elements of successful infrastructure project delivery through a blend of theory, practical applications, and real-world case studies:
- Project Economy and Society: Understand why projects fail or underperform and discover proven approaches to increase success rates.
- Project Success and Value Creation: Learn frameworks for defining success criteria and measuring project performance. Explore strategies for creating and distributing value across stakeholder groups using case studies.
- Managing Complexity and Uncertainty: Develop techniques to identify and respond to project complexities and uncertainties.
- Stakeholder Management and Governance: Master approaches to meet stakeholder expectations through effective governance structures.
Program Takeaways
- Identify and diagnose critical challenges at each phase of major project development
- Apply best practices in major project delivery, from inception to operational execution
- Develop strategic responses at governmental, institutional, and community levels to effectively navigate project complexity and uncertainty
- Evaluate and assess the multiple dimensions of project success, including value creation and equitable distribution
Program Facilitators

Harout Chitilian
Facilitator

Lavagnon Ika
Facilitator
Details
- Registration Deadline
- Friday, September 26, 2025
- Date
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October 23 - 24, 2025
8:30 a.m. to 4:30 p.m.
- Format
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In person
- Fee
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$2,900 + HST
Payment & cancellation policy
- More Information
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This email address is being protected from spambots. You need JavaScript enabled to view it.
613-562-5921
- Location
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Telfer School of Management
Telfer's Executive Campus
99 Bank Street, Suite 200
Ottawa ON K1P 6B9
Tailored Programs
Our programs and certificates can be delivered to your employees and tailored to fit your organization’s specific requirements.
To discuss your needs, please contact us.