About the Program
The Lean and Agile Leadership Program provides public sector leaders a unique opportunity to learn how to apply advanced leadership thinking from the field of Lean Enterprise to their day-to-day work to create and sustain breakthrough improvements as well as ongoing habits of continuous improvement. The program includes an introduction to the fundamentals of the Lean improvement approach emphasizing the role of a leader at each stage of implementation as well as an exploration of what Lean leaders do differently to create efficiency and effectiveness, measure performance, and empower people for better results. The program focuses on developing the knowledge and skills of leaders as they either lead a Lean transformation, or simply apply their learnings to increase their personal and team effectiveness outside of a formal Lean transformation.
Who Should Attend?
Leaders (Senior Manager to ADM) who:
- Wish to start or strengthen a Lean transformation in their areas of responsibility, or
- Wish to learn more about how they, as leaders, can apply Lean thinking to increase their own leadership and team effectiveness, even if they are not planning a formal Lean transformation
What You Will Learn
- Your role as a leader of a Lean transformation
- Lean tools and systems that you, as a leader, can use to create and sustain both initial breakthrough improvement and continuous improvement
- How to recognize “wastes” or non-value activities that you, as a leader, control directly and how to free up capacity, for yourself and your team, by eliminating these wastes.
Program Takeaways
- How to apply Lean principles to free up +/- 10 hours per week to create space for high-value-added activities
- Understand your leadership role in a Lean transformation, and create your own “Leader Standard Work”, or set of regular, simple, behaviours to create and sustain continuous improvement inyour organization
- Understand the critical success factors of Lean transformations and know how to tangibly apply these principles to make continuous improvement a natural part of life in your area of responsibility
- Create improved alignment and free up your own and your team’s capacity to make improvements by applying the principles of Lean strategic planning.
- A tangible, specific, and practical plan to get started implementing workshop topics directly into your own work
Program Facilitators
Craig Szelestowski
Facilitator
Craig Szelestowski
Facilitator
Craig Szelestowski is a Lean government and transformation specialist with close to two decades of experience implementing dramatic turnarounds in Canadian government. He started Lean Agility Inc. in 2010 to apply Lean exclusively to government organizations. With his coaching, his clients have reduced lead times by up to 80%, increased capacity by up to 200% and created outstanding levels of employee engagement.
In his public service career, as Vice President of Human Resources, Lean and Quality, he lead the Royal Canadian Mint’s Lean transformation which helped move the organization through a challenging era of cutbacks and job losses into an extended period of financial and organizational health and stability. During his tenure, the Mint realized tens of millions of dollars of Lean improvements, dramatically reduced the time and effort to deliver its products and services, moving from a financial loss, to a profit of over $68 million. In terms of employee engagement, it improved from 100 grievances per year to 20 per year and was named by Maclean’s magazine as one of “Canada’s Top 100 Employers” from 2007 to 2010.
Over a period of the past sixteen years, Craig has introduced and/or applied Lean in over 60 projects in more than 25 public sector organizations in Canada.
He is widely regarded as one of Canada’s foremost experts on the application of Lean to both knowledge/project based work as well as to more transactional work such as permits and applications. An excellent speaker and facilitator, Craig has been called upon to share his expertise at numerous conferences across Canada, including: the 2018 Canadian Lean Summit (Results, Not Resistance: Building Buy-in and Execution into your Lean Initiative), the 2016 Conference Board of Canada Public Sector Transformation Conference (Taking a Lean Approach to Deliverology), the 2016 Ontario Public Service Lean Community of Practice Symposium (Banish the Backlog in Non-Transactional Processes), the 2016 Canadian Government Executive Annual Conference (Deliverology: Risks and Opportunities from a Lean Perspective) and the 2015 Canadian Government Executive Annual Conference (An introduction to Lean Government).
Craig has served multiple times as a part-time professor at the Telfer School of Business at the University of Ottawa. He is currently the co-designer and instructor of Telfer’s White and Yellow Belt Lean Service programs and teaches Lean to Telfer’s MBA students.
Craig offers his services in both of Canada’s official languages; he served as the Mint’s Official Languages Co-Champion from 2004 to 2010.
Details
- Registration Deadline
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Friday, February 21, 2022
- Format
-
In-person sessions
- Dates
-
March 24 - 26, 2025
This program is also offered in Fall 2024.
- Fee
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$2,400 + HST
Cancellation & Payment Policy
- More Information
-
executiveprograms
@telfer.uOttawa.ca
613-562-5921
Tailored Programs
Our programs and certificates can be delivered to your employees and tailored to fit your organization’s specific requirements.
To discuss your needs, please contact us.
