About the Program
Transforming Teams into High-Performing Units is a transformative program designed for leaders who want to elevate their team's performance beyond expectations. High-performing teams (HPTs) deliver exceptional outcomes through synergy—their results are greater than the sum of their parts.
Participants will explore the elements of a HPT, learn facilitation techniques to (with your team) diagnose its current strengths and gaps, and create and implement a plan to close those gaps by developing new behaviours/habits and creating a routine to continue improving together.
The program includes a one-day virtual learning session and a two-hour follow-up session one month later. During the follow-up, you’ll reflect with peers on lessons learned, share implementation progress, and strategize your next steps. Participants also receive a reusable High-Performing Team Diagnostic Tool to support ongoing team development.
Who Should Attend?
This program is ideal for leaders of:
- Permanent work teams, and
- Temporary or cross-functional teams, such as project teams.
If you’re seeking to inspire, transform, and sustain high performance within your team, this program is for you.
What You Will Learn
By participating, you will:
- Explore critical drivers or dimensions of high-performing teams, grounded in research and practice including: Psychological Safety, Accountability, Addressing Conflict, Information Flow, Skills Mix, Connections to Other Teams, and other key dimensions.
- Learn to lead collaborative exercises to:
- Diagnose your team’s current strengths and performance gaps.
- Co-create a gap-closing plan with your team to drive meaningful change.
- Build a foundation for sustained improvement by:
- Establishing team-wide behaviours and routines
- Leveraging the principles of Atomic Habits to turn new practices into lasting habits
- Anticipate and address challenges in leading a HPT exercise.
Program Takeaways
After completing this program, you will leave with:
- A deeper understanding of what makes high-performing teams thrive.
- Practical skills to facilitate team assessments and co-create action plans.
- A proven framework for implementing and sustaining high-performance behaviors within your team.
- The High-Performing Team Diagnostic Tool for ongoing team improvement.
Program Facilitators
Craig Szelestowski
Facilitator
Craig Szelestowski
Facilitator
Craig Szelestowski is a Lean government and transformation specialist with close to two decades of experience implementing dramatic turnarounds in Canadian government. He started Lean Agility Inc. in 2010 to apply Lean exclusively to government organizations. With his coaching, his clients have reduced lead times by up to 80%, increased capacity by up to 200% and created outstanding levels of employee engagement.
In his public service career, as Vice President of Human Resources, Lean and Quality, he lead the Royal Canadian Mint’s Lean transformation which helped move the organization through a challenging era of cutbacks and job losses into an extended period of financial and organizational health and stability. During his tenure, the Mint realized tens of millions of dollars of Lean improvements, dramatically reduced the time and effort to deliver its products and services, moving from a financial loss, to a profit of over $68 million. In terms of employee engagement, it improved from 100 grievances per year to 20 per year and was named by Maclean’s magazine as one of “Canada’s Top 100 Employers” from 2007 to 2010.
Over a period of the past sixteen years, Craig has introduced and/or applied Lean in over 60 projects in more than 25 public sector organizations in Canada.
He is widely regarded as one of Canada’s foremost experts on the application of Lean to both knowledge/project based work as well as to more transactional work such as permits and applications. An excellent speaker and facilitator, Craig has been called upon to share his expertise at numerous conferences across Canada, including: the 2018 Canadian Lean Summit (Results, Not Resistance: Building Buy-in and Execution into your Lean Initiative), the 2016 Conference Board of Canada Public Sector Transformation Conference (Taking a Lean Approach to Deliverology), the 2016 Ontario Public Service Lean Community of Practice Symposium (Banish the Backlog in Non-Transactional Processes), the 2016 Canadian Government Executive Annual Conference (Deliverology: Risks and Opportunities from a Lean Perspective) and the 2015 Canadian Government Executive Annual Conference (An introduction to Lean Government).
Craig has served multiple times as a part-time professor at the Telfer School of Business at the University of Ottawa. He is currently the co-designer and instructor of Telfer’s White and Yellow Belt Lean Service programs and teaches Lean to Telfer’s MBA students.
Craig offers his services in both of Canada’s official languages; he served as the Mint’s Official Languages Co-Champion from 2004 to 2010.
Details
- Registration
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This team training is available on demand. To learn more and schedule the program for your team, please click the button below.
- Fee
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Please contact our team for a personalized quote.
Payment & cancellation policy
- Format
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Available in an in-person or hybrid format.
1 full day session (8:30 a.m. - 4:30 p.m.), plus a two-hour follow up session.
- More Information
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executiveprograms@telfer.uOttawa.ca
613-562-5921
- Location
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Telfer School of Management
Telfer's Executive Campus
99 Bank Street, Suite 200
Ottawa ON K1P 6B9
Tailored Programs
Our programs and certificates can be delivered to your employees and tailored to fit your organization’s specific requirements.
To discuss your needs, please contact us.
