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Welcome to Innovative Thinking, a new platform created to share the latest in knowledge development at Telfer School with the community, academics, and potential research collaborators.

Be inspired by a selection of innovative research ideas, from articles published by our faculty in top-management journals to award-winning research projects. Telfer School’s Innovative Thinking shows our commitment towards research excellence without losing sight of our impactful role in the community.

Psychological and Social Processes Can Influence Consumer-Service Provider Interactions and Prevent Service Failure

Ahmed Ben Ayed was hired as an Assistant Professor in Marketing at the Telfer School of Management at the University of Ottawa. We interviewed him to learn more about his research interests in the customer-service provider interaction. Read more ›

Solving Patient Scheduling Problems through Analytics

Professor Jonathan Patrick received a Natural Science and Engineering Research Council Discovery Grant to optimize analytic models for improved scheduling, planning, and decision-making challenges in various health care settings. Read more ›

Emergence and Resilience of Decentralized Brands: Cryptocurrencies

Mariam Humayun was hired as an Assistant Professor of Marketing at the Telfer School of Management at the University of Ottawa. We interviewed her to learn more about her research interests in cryptocurrencies. Read more ›

Understanding How Institutions Shape Corporate Philanthropy

Evelyn Micelotta was hired as an Associate Professor at the Telfer School of Management at the University of Ottawa. We interviewed her to learn more about her research interests in the area of family business. Read more ›

Bank Credit Risk Disclosure in Complex Regulatory Environments

Professor Kaouthar Lajili received a Telfer School of Mangement Research Grant to examine how credit risk disclosures impact bank performance. Her project will compare the effect of multiple levels of regulation on credit risk over time, with a focus on Canadian and Italian banks. Read more ›

The Business of Accelerating Sustainable Urban Transformations in Canada

Professor Daina Mazutis has received a Knowledge Synthesis grant by the Social Sciences and Humanities Council to review the existing research on the topic. By doing so, she hopes to determine key issues, best practices, limitations, and knowledge gaps around the governance and capacity-building required to accelerate the role of business in sustainable urban transformation projects in Canada. Read more ›

COVID-19 Stories: Understanding Corporate Engagement during COVID-19

Telfer professors Saouré Kaoumé and Magda Donia offer valuable insights into what organizations can do to make a difference during the COVID-19 pandemic. Read more ›

Telfer Graduate Research Students Continue to Amaze in 2019-2020

Telfer graduate students contribute considerably to the excellent research achievements of our school. Beyond their research activities they find exciting and creative ways to challenge fellow students and professors and enhance the overall research experience for everyone. Each year the Telfer School acknowledges these outstanding student accomplishments with two graduate student research awards: the PhD Engagement Award and the John Duncan and Deb Cross Award. Read more ›

Telfer Researchers Enhance the Five-Factor Fama-French Model

François-Éric Racicot and William F. Rentz, Professors co-authored the article “Testing the new Fama and French factors with illiquidity: A panel data investigation,” published in Finance. We interviewed Professors Racicot and William F. Rentz to learn more about the practical implications of their study. Read more ›

Emerging Researcher of the Year in 2020: Agnes Grudniewicz

Assistant Professor Agnes Grudniewicz receives the 2020 Telfer Research Excellence Award as Emerging Researcher of the Year. Find out more. Read more ›

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