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Tuesday, July 28, 2020, 12:00 p.m. to 1:00 p.m.

From Recovery to Resilience: Digital Transformation during COVID-19 and for the Future

For years, AI, cloud computing and other digital platforms have fascinated the business world. However, many businesses have not felt the need to walk the walk when it comes to digital transformation. Some have been ­­too timid to embrace this new world, while others have felt that digital innovation was overwhelming, unnecessary or far-fetched.

COVID-19 has shaken up the world, forcing businesses to reconsider their digital transformation strategies and implement them rapidly in their decision-making, work dynamics, operations and service delivery. It has been a wake-up call for many, and businesses have only had two options: transform or be left behind. Now that Canada’s economy is recovering, it’s not clear if businesses will continue their digital transformation at a similar pace or if innovation will slow down in a post-COVID-19 era.

Join us for this third webinar of the series Working through the COVID-19 Crisis Tuesday, July 28. In this webinar, part of our Telfer Forums series, four experts from Shopify, Differly Inc. and the University of Ottawa will discuss the future of digital transformation. The panel will share practical and evidence-based advice to help businesses continue driving innovation after the pandemic, while addressing some of the following questions:

  • Which digital transformations have businesses had to undergo during the pandemic, from a management, client and employee perspective?
  • What lessons can we learn from organizations that have performed well in their digital transformation initiatives during the pandemic
  • Which of these changes are likely to be permanent in the post-pandemic world? How can entrepreneurs and business owners be ready?

Meet the Moderator and Panel

Moderator: David Sali, Editor, Print Content, Ottawa Business Journal


Berjesty Kozanoglu

Berjesty Kozanoglu (BCom 2009)

UX Manager, Shopify



Isabelle Perreault

Isabelle Perreault

Founder and CEO, Differly Inc.



Pavel Andreev

Pavel Andreev

Associate Professor, Telfer School of Management



Umar Ruhi

Umar Ruhi

Associate Professor, Telfer School of Management


Tuesday, July 28, 2020
12:00 p.m. to 1:00 p.m.
Join us on Microsoft Teams Live Events, we will provide you with the link the day of the event.
Telfer Forums are free events for alumni and the public. Feel free to extend this invitation to anyone who can benefit from the thoughts and advice of our expert panel!
RSVP deadline:
Tuesday, July 28, 2020, 11:59 a.m.

Register for this event

Unfortunately, the RSVP deadline has passed for this event, and you will not be able to register.

Working through the COVID-19 Crisis:  Managing in the New Normal

As part of our Telfer Forums series, the Telfer School of Management is hosting a series of webinars on managing work and life in the new normal. These virtual events are designed to support our community in navigating the current COVID-19 crisis. Learn more about our Telfer Forums.

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