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About the Program

This program is part of the Certificate in Complex Project & Procurement Leadership and may be taken as part of the certificate program or on a stand-alone basis. Please visit the main page for the Certificate in Complex Project & Procurement Leadership for more information.


Negotiation and problem resolution skills are essential for leaders to deal effectively with multi-party decision making and conflict in all aspects of complex project management. Participants will learn the requisite knowledge, skills and reflective abilities to identify potential sources of conflict and design dispute resolution systems that will lead to successful collaborations. The module will cover negotiating for results (with a particular focus on the interest-based approach to negotiations), effective management of emotions in negotiations, and influence skills in group environments with multiple approval layers.

Who Should Attend?

The program is designed for:

  • program and project managers
  • procurement managers
  • supply chain managers
  • military project directors
  • portfolio managers
  • key advisors in both government and industry organizations

This program is relevant for Canadian public sector employees and for the employees of industry suppliers and partners that work with public sector departments and agencies.

What You Will Learn

  • The Interest-Based approach to negotiation
  • Project Stakeholder Mapping
  • Strategies of Conflict Management

Program Takeaways

  • How to effectively strategize and carry out the negotiation of elements associated with complex projects in a way that builds and maintains important professional relationships
  • How to identify and influence the broad range of stakeholders associated with complex project implementation
  • How to use a broad range of conflict management approaches to ensure that complex projects effectively move forward in keeping with declared performance criteria

Facilitators

Susie Maloney

Susie Maloney

Facilitator

Michael Miles, Ph.D.

Michael Miles, Ph.D.

Facilitator

Details

Registration Deadline

May 19, 2020

Date

May 26-28, 2020

Cohort 9: March 23-25, 2020 (FULL)
Cohort 10: March 30 - April 1, 2020 (FULL)

Cohort 9 & 10 of this Program are full - registration has now been closed.  If you are interested in these dates and were looking to register, please contact us at executiveprograms
@telfer.uottawa.ca
 to be placed on a waitlist.

Fee

$2,550 + HST
Cancellation & Payment Policy

Format

2 consecutive days, 8:00am – 5:00pm

More Information

executiveprograms
@telfer.uOttawa.ca

613-562-5921

Location

Telfer School of Management
Centre for Executive Leadership
99 Bank Street, Suite 200
Ottawa ON K1P 6B9

Tailored Programs

Our programs and certificates can be delivered to your employees and tailored to fit your organization’s specific requirements.

To discuss your needs, please contact us.

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