This two day module is part of the Certificate in Complex Project & Procurement Leadership and may be taken as part of the certificate program or on a stand-alone basis. Please visit the main page for the Certificate in Complex Project & Procurement Leadership for more information.
Negotiation and problem resolution skills are essential for leaders to deal effectively with multi-party decision making and conflict in all aspects of complex project management. Participants will learn the requisite knowledge, skills and reflective abilities to identify potential sources of conflict and design dispute resolution systems that will lead to successful collaborations. The module will cover negotiating for results (with a particular focus on the interest-based approach to negotiations), effective management of emotions in negotiations, and influence skills in group environments with multiple approval layers.
The program is designed for:
This program is relevant for Canadian public sector employees and for the employees of industry suppliers and partners that work with public sector departments and agencies.
Please note that we are currently only accepting registration for those interested in the CPPL Certificate. Registration for individual modules on a stand-alone basis will open in late August/early September. If you wish to receive a reminder when registration for individual modules opens, please email us.
Cohort 11: March 23-24, 2021
Cohort 12: March 30-31, 2021
Telfer School of Management
Centre for Executive Leadership
99 Bank Street, Suite 200
Ottawa ON K1P 6B9
Our programs and certificates can be delivered to your employees and tailored to fit your organization’s specific requirements.
To discuss your needs, please contact us.