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Mentoring Program

Who are the mentors?

The mentors for the 2020-2021 academic year are posted on the Telfer School of Management web site. You can find out more about them by visiting their page.

Your mentors are highly successful third and fourth-year students who have been involved with the Telfer School of Management, have done well in their classes, and who have a strong commitment to ensuring that your experience at the Telfer School of Management is positive.

What are their office hours?

Each mentor will have designated hours during which they will be available to discuss. You will also be able to contact your mentor via e-mail at any convenient time.

How do students become mentors?

During March of each academic year, a recruitment campaign is launched to collect applications from third and fourth-year students who wish to partake in the Peer Mentoring Program. Application materials will be posted on Career Launch around this time, and students will have a couple of weeks to apply. Candidates will be interviewed by a selection committee, and successful candidates will be notified shortly thereafter.


1. My marks are not as high as I expected them to be, what should I do?

First, you should try not to become too frustrated and discouraged. The transition from high school to university can be very difficult, and your marks may sometimes fall short of your expectations. If you continue to try your best, as you become accustomed to the university environment, you should notice an improvement. Even one semester of experience goes a long way when it comes to grasping course material. Talk to your mentor about this - that is what we are here for!

2. Can my Mentor help me with my case study (and other assignments)?

Mentors cannot provide specific assistance or help you complete assigned coursework. Mentors can give you general guidance on whether or not to appeal marks (if you receive what you believe is an unfair grading), and we may be able to offer some suggestions for improvement in subsequent assignments. We can also assist you with study skills and help you learn more efficiently in a university environment. Of course, your mentor will also be happy to refer you to tutors, help centres and other academic resources as required.

3. Where can I find help with a specific class?

Although mentors cannot provide ‘tutoring' services directly, there are a number of other fantastic resources on campus that you should be aware of. Do not hesitate to use any (or all!) of these services if you are having difficulty with a particular course. If the course in question has teaching assistants (TA's), they should be your first point of contact.

Tutor Referral: The Peer Help Centre, one of the University of Ottawa’s Student Union, provides tutor referral services if you would like to find a tutor for a particular course. Essentially, they have a large database of people who have taken these courses before, received a satisfactory grade (typically B+ or higher), and who are willing to tutor students.

Philosophy: If you need help understanding certain philosophical concepts, you can book an appointment with a Philosophy Tutor by sending an e-mail to This email address is being protected from spambots. You need JavaScript enabled to view it..

Virtual 1-on-1 Appointments are available on an as-needed basis

Math Help Centre: For math courses (MAT1301, 1302, 132x, etc.), the Department of Mathematics operates its own Math Help Centre where you can get additional assistance and have your questions answered, whether it is about course material or homework. Virtual 1-on-1 Appointments are available.

Academic Writing Help Centre: For any course that requires you to submit written work, the Student Academic Success Service’s Academic Writing Help Centre can assist you. Virtual 1-on-1 Appointments are available. The Student Academic Success Service also offers a Facebook chat service for writing support and studying methods.

4. Where do I find my final exam schedule?

Your final exam schedule will normally be released about a month after the semester begins. An e-mail notification will be sent directly to your uOttawa account to alert you at this time. Your personalized exam schedule can then be accessed via uoZone.

5. How is my GPA (Grade Point Average) and CGPA (Cumulative Grade Point Average) calculated?

The following website provides the University of Ottawa’s official grading system. If you have any questions or concerns about your grades or classes, do not hesitate to contact either your mentor or an Academic Advisor at the Undergraduate Student Services Centre This email address is being protected from spambots. You need JavaScript enabled to view it..

6. Can I take courses abroad?

The Telfer School of Management offers an excellent International Exchange Program. Information sessions are held several times a year to provide interested students with information on this exciting program.

The University has made the difficult decision to cancel in-person international mobility for the fall term. Please refer to this webpage for more information.

7. How do I plan my class schedule for future semesters?

The following two websites are great resources to help you plan your course schedules. Predetermined course sequences are available for students.

Also, the uOttawa timetable is a searchable site that lists all classes offered on campus each semester.

8. I think I have decided that the Telfer School of Management is not for me. What are my options?

Your best course of action would be to speak with an Academic Advisor at the Student Services office on the first floor of the Desmarais Building (Room 1100).You can write to This email address is being protected from spambots. You need JavaScript enabled to view it.. An Academic Advisor will lay out all of your options and discuss possible courses of action with you. Note that all academic advisors are now available for online appointments. The undergraduate office also offers a chat service, which can be found at the bottom right of your screen.

9. Where can I find a calendar that summarizes all University-wide relevant dates?

The University of Ottawa Sessional Dates Calendar provides you with many important dates and deadlines. It includes tuition fee due dates, class start and end dates, holidays, and the final day to drop a class. It is always beneficial to have a copy on hand!


1. Where do Telfer School of Management students socialize?

Since most of the Telfer student clubs and associations have offices in the Desmarais building, many students gather in the student lounge (DMS 2101 and DMS 2105).

Please note that the Desmarais building is currently closed until further notice.

2. Which student clubs and associations should I join at Telfer?

There are a number of different clubs within the Telfer School of Management. You can find more information on the clubs by navigating Clubs and Associations page. From there, you may communicate with a club representative to find learn about the club and how you can join.

3. How do I get involved in clubs outside the Telfer School of Management?

Although the Telfer clubs relate to specific specializations within the commerce degree, there are various other clubs that students can get involved in outside Telfer. The University of Ottawa’s Student Union (UOSU) offers students the possibility of joining other interesting clubs. You can even create your own! Check out the full listing of the clubs!

4. I would like to attend some of the uOttawa Gee Gee's games. Where can I obtain a schedule?

You will be able to find schedules for particular sports through the Ottawa Gee Gee's Website.

5. How much does it cost to attend a Gee Gee's game?

Please check the Ottawa Gee Gee's Ticket Information for complete pricing information. Rates vary depending on the event, the availability of season packages, and special offers.

6. Where do I sign up to play a recreational sport at the University of Ottawa?

If you do not feel like playing a sport for the Gee-Gees competitive teams, the university offers intramurals. Students of all levels can take part in a variety of sports that are organized to provide participants with the best competitive and recreational experience possible. Programs are open to students and staff of the University of Ottawa as well as members of the external community.

7. Does the University of Ottawa organize social events as well?

uOttawa does organize events for all students, including movie nights, guest speakers , conferences and competitions. Students from all faculties can participate in the events.

As of September 1, uOttawa community members will be allowed to host specific events but only if such activities are only attended by local participants. These events must respect public health directives and for now, no external groups will be eligible to host events on campus. Please refer to this webpage for more information on events in the light of public health directives.


1. How do I access my University of Ottawa e-mail account?

If you know your e-mail address user name and password, you can sign into your account through the uoZone.

2. Where, when, and how do I get my student identification card?

Please refer to this webpage for more information on getting your student identification card in the light of public health directives.

3. How can I print documents on campus?

A temporary website has been set up so that you can now submit the document that you want to print online. Click here for more information.

4. When can I move into residence?

The move-in dates vary each year and for each residence. You can find information about when to move in and other important residence information at through the Residence Website.

Please refer to this webpage for more information on residences in the light of public health directives.

5. Where can I buy my textbooks?

The bookstore is located in the University Centre and has an online catalogue. At the beginning of class, you will have a list of which textbooks are required for each of your course in your syllabus.

6. Where can I find a detailed map of the campus?

A detailed map can be found here

7. What are some of the services offered on campus?

The University of Ottawa has many services offered for students. Information on the different services can be found below:

8. Where can I buy my bus pass?

For all questions related your U-Pass, click here. For complete OC Transpo fare and pass information on transportation in Ottawa, please check the OC Transpo’s Website. Check the STO website for information on transportation in the Outaouais region.

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